Baxter establishes dedicated email address for hospitals to contact for supply issues
On a call today hosted by Department of Health and Human Services Secretary Xavier Becerra, officials from the federal government and Baxter provided updates on the ongoing efforts to address the IV solution supply disruptions caused by the temporary closure of a Baxter manufacturing plant in North Carolina.
Among other highlights:
- Baxter officials announced that they have set up a dedicated email address that will be active on Friday, October 11 that hospitals can use to contact the company with questions related to the IV solution situation, particularly if they are in dire need of product. The email address is hurricanehelenesupport@baxter.com.
- Baxter officials said they would provide updates about the situation on their dedicated webpage on Mondays and Thursdays.
- Baxter acknowledged that last week direct customers received 40% allocation of the various products, but that distributors were given a 10% allocation because Baxter was aware many distributors had additional product in storage that could be distributed. Baxter announced that going forward, distributors would receive the same allocation as direct customers.
Read the Special Bulletin in its entirety here.
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